FAQs
Why were my documents rejected?
In case your documents are rejected, you’ll get a notification email explaining the reason for the rejection.
You can also find the reason displayed on the “Cashier” page.
A common reason for being rejected?
The information on your documents doesn't match the information you've added on your "Basic Info" page.
Before uploading documents, make sure the info matches!
Bear in mind that we don’t allow users to sign up for Mobidea if they’re still minors (younger than 18 years old.)
If you’re still experiencing issues with this step, please get in touch with our Affiliate Service by sending an email
What documents do I need?
After you generate your first 50€ from your traffic, your cashier can be unblocked. This means you'll be able to upload your documents.
Check the documents you'll need:
Private affiliate: upload a document proving your identity (it can be your identity card or a passport) as well as another official document to serve as proof of residence and which includes your name (e.g electricity bill).
Company affiliate: upload a document which proves your identity (it can be your identity device or a passport) and a certificate of incorporation, showing a visible, clear VAT/Tax number, depending on the country where your company is based.
Not sure about which docs you should be uploading?
Get in touch with Mobidea’s Affiliate Service by sending an email
What are the best segments you can bet on?
It all depends on your strategy, budget and traffic source.
If you’re starting out in media buying and have a limited budget, you should start with large volume/low payout segments.
These tend to be less competitive, giving you the opportunity to quickly gather a lot of reliable data.
This means you can optimize your campaigns sooner, find those sweet gold mines, and get your campaigns in the green!
You can get an idea about the current top segments on your account’s opportunities section.
Bear in mind that the actual EPC always depends on your quality of traffic and ways of promoting.
You'll be able to dig into granular segments by playing with the Grouping Filters we provide.
In order to get the best tips on hot segments for your traffic, get in touch with your Mobidea Account Manager or our Affiliate Service: affiliate-service@mobidea.com
What is a Single Offer?
A Single Offer is a link which redirects the user to the lander of a specific product.
On Mobidea, we've got Single Offers from several verticals - Games, Antivirus, Sweeps, Nutra, Dating, Adult, etc.
Single Offers are useful when a traffic source doesn’t allow a rotator and requires a direct link.
Moreover, you can make your own split test of Single Offers and check which one works best for your traffic.
In order to promote the Single Offer, you need to apply for it, referring your traffic source.
Then, the Mobidea Crew will review your application and give you feedback within 1-2 days.
In case the offer is approved and later disabled, we'll send you a notification email so you can choose another offer to replace it.
Are you afraid of not getting an important email notification and therefore fail to switch off traffic in time?
No worries!
Just activate the Safety Fallback which will redirect your traffic to another offer from the Smartlink. This means you won’t lose your traffic!
Make sure you don't deactivate your email notifications!
These preferences can be managed on your account page. Check them by mousing over your profile photo.
How long does it take for you to review an offer?
We do our best for you to access our offers as quickly as possible! Therefore, it usually only takes 1-2 business days for an offer application to be reviewed.
Which webmaster tools are available?
If you have your own web properties, we’ve got 5 different tools that are gonna make optimization real smooth and money-making even more exciting!
To use them, open the vertical you want on your Smart Tools menu and navigate through the different tabs:
Smartlink
It's a URL which redirects users to our best offers for that Vertical.
You don't have to set anything, since the Smartlink automatically picks the best offer based on our algorithm, and quickly sends your users to those offers.
Click on the “ACTIVATE SMARTLINK” button, read and accept the promotion rules.
If you want to create more Smartlinks, click on the button “NEW SMARTLINK”, and then choose its name and domain.
You can select the domain you like the most, since it doesn't influence the algorithm's behavior.
Set Track 1 and Track 2, if needed.
Check the advanced options we provide:
Popunder
This is one of the advertising spots you can integrate on your website.
It opens up a new browser window, hidden under the active one.
Pick the Smartlink for which you want to use the popunder.
Set Track 1 and Track 2, if needed.
Set the Frequency Cap, limiting the number of times the popunder is gonna appear to the same user.
Once it's done, you can copy the code below and implement it on your website.
Overlay
This ad type covers your site with a semi-transparent background.
Visitors must “close” the ad to view your site.
Follow the same steps showcased above for the previous ad types.
Configure the settings, copy the code and implement it on your website.
Banners
We provide you iFrame and JavaScript codes in several sizes.
Just pick the Smartlink, copy the script and implement it on your website.
In case there's any size that's not available on Mobidea, you can use your banner and link it with our Smartlink on your website.
Redirects
You can redirect your users to our offers without any click required.
We provide redirection codes, available for htaccess code, php code, WordPress plugin, and Javascript.
If you use Blogger, we recommend you use our Javascript code.
You have to select the traffic type you'd like to redirect, copy the code and implement it on your website.
WARNING: in case SEO is important for your website, you shouldn't use this tool, since it's not Google-friendly!
